This statement outlines Alchemist Gallery’s policy relating to the usage of information gathered about Alchemist Gallery customers. This covers information collected by any means of communication between customers and ourselves. Alchemist Gallery will not use this information in any way that breaches the Data Protection Act or any other UK legislation covering personal information.
Personal data we collect, use, store and share
Email Newsletter
We collect, use and store names and email addresses for the purposes of sending our opted-in email newsletter, usually no more than monthly.
We never share sell, trade, or transfer this data to outside parties, with the exception of our chosen electronic newsletter host. You can view Mailchimp's legal policies here.
Our newletter signup services are completed through a secure server (HTTPS/SSL).
You can request your details be updated or removed from our mailing list, at any point. Email: hello@alchemistgallery.co.uk, or use the ‘unsubscribe’ link included in each newsletter.
Fulfilling your Order
We collect, use and store, names, email address and, as relevant to our business relationship, associated details such as contact number/s, invoice / delivery address/s in order to provide you with the agreed service or goods only. We hold this data for as long as your account or enquiry is active.
You can request to have your account and associated data updated or deleted at any time by contacting us; email: hello@alchemistgallery.co.uk.
Please note that we are required to keep certain data for tax and accounting purposes.
Mail order customer names and email addresses may be added to our newsletter mailing list to provide future updates.
You can request your details be updated or removed from our mailing list, at any point. Email: hello@alchemistgallery.co.uk, or use the ‘unsubscribe’ link included in each newsletter.
Data Sharing and Security
We don’t share your information unless it is necessary to do so to provide you with the goods or service you have purchased or enquired about. Examples of such trusted third parties may include if a customer wishes to speak directly to a supplier / tutor, or an address for delivery. We do not divulge this information to any individual unless we are reasonably certain to that person’s identity.
We never share sell, trade, or transfer data to outside parties with no direct, business-related connection to our business. We do not share your information with third parties for marketing or other similar purposes.
Otherwise we would only disclose personal information if there was a need to do so for legal reasons.
We keep the information we hold about you secure.
Debit / Credit Card Information
If you choose to pay for your goods or service by debit or credit card in-store, by telephone or via PayPal, no details of your card information are retained after the payment has been processed. You can view PayPal's legal policies here.
Website Visits
The website www.alchemistgallery.co.uk does not use cookies that store any personally identifying information.
Access to your personal information
You can request a copy of the information we hold about you at any time. We will respond to your request for the data within 30 days.
You may contact us at any time by emailing us: hello@alchemistgallery.co.uk
Or writing to us at:
48 High Street, Dingwall, Ross-shire IV15 9HL
Further security checks may be necessary before this information is released to you.
Changes to this Privacy Statement
We keep our privacy notice under regular review. This privacy notice was last reviwed on 2/5/2024.